Online reviews for small businesses suck. Yup, I said it! The biggest problem in the review industry is that reviews are not fair to the business and quite frankly are not trustworthy to other customers. Many bad reviews are not at all relevant, not vetted, and sometimes are nothing more than competitors spamming your business. These reviews are not being analyzed properly by the review companies when leaving a bad review.
Worst of all, reviewers use reviews today as a weapon to terrorize a business. Some reviews are simply a 1 word or 1 sentence review with 1 star… “Terrible service”, “Hated it” or “…” and 1 star, really? How does that help a business get better? These types of reviews are no different than someone tagging your neighborhood walls with street graffiti. It does nothing for your community, the businesses, or your neighborhood. For smaller businesses or startups it could be crushing. There has to be a way for BOTH the business AND the customer to help each other with reviews that are FAIR, informative and reliable reviews. So…
Reviewers can leave reviews and request resolutions to their issues from your business.
EACH STAR BELOW 5 STARS IS A 8-10% LOSS IN REVENUE!
We help your business cleanup bad reviews and allow you to easily manage all reviews ongoing from the major review websites. Rating Bee harnesses the power of the community using fair practices to enhance the review process allowing a customer to get resolutions to issues. Rating Bee uses BOTH good and negative reviews to help a business get better, thus making the reviewer a hero in guiding a business to getting better over each review.
Claim your FREE business listing here on Rating Bee to begin getting better reviews online. You’ll get better SEO, Rankings and enhance customer service for your client and customers.