Alright, this place has been amazing BUT things have changed and it’s a shame because it is just one employee.
Monday wings night, 9 of us, all customers since 2014, we come in at 8pm and ask to order wings. We get told by our waitress that wings are sold out. I ask her if all the wings are sold out as in all flavours and smoked which are not on special. She says yes, all have been sold 30min ago. So we can’t believe that after 3hrs of opening on wings night they sold out?! So we end up ordering 9 burgers and fries and other items off the menu and bunch of beers.
In the meantime I see other tables getting wings. I ask again and again she says all wings are sold and none are left......
Still wings coming out to other tables. I ask for the third time and she says no wings and get annoyed by me. I even asked if they are bringing more wings later or if absolutely any flavour or type of wings is available and she says: NO WINGS!!!
I wait and see other tables eating wings so I had enough, I stand up and go ask another server at the bar if they have any wings and she says:”we have only smoked wings but they are not on special, if you would like to order those.” I said: HOLD ON! WAIT A MINUTE....Holy flying bat-mobile baby Jesus!!! I WILL TAKE ANY WINGS as long as they are chicken wings, hell if pigs flew I’d take pig wings at this point!!!” I told her I just asked three times and three times was not very politely told by the other waitress there were no smoked or hot or salt pepper or any other type wings available. I said I will order what they have left. She says ok. Our waitress never came back to our table. I go and ask the waitress at the bar how many order we are getting, she says 6. I say is that all that’s left since there’s 9 of us. She says: oh maybe there is more....WHAT?!?! I am thinking “Am I on TV and is this when Ashton Kutcher comes out and says I have been pranked?!?!...” Nope!!! It’s a reality of customer service apparently.
So the restaurant went from no wings at all to 6 dozens to maybe 9 dozen. So we ended up getting our wings 1.5hrs later!!! but it’s either staff is lying to customers and wants to save some wings for themselves or they have no idea what’s in the kitchen or it’s a scam to try to get people to pay more on wings night.
Food is delicious but service is absolutely horrible and all because of one waitress serving the corner table by TV on May 20th and that one specific waitress should be fired for out right lying to 9 customers three times!!! Also this caused us all to spend $$$ on food we never really wanted in the first place although burgers were delicious AND THEN pay for the wings we came in for Monday night in the first place. Lady waitress #1 you are NOT good at your job...go to church this Sunday and memorize kitchen list items available for the following Monday wing night.
BTW here’s photo of the delicious wings we finally got. Thank you to my persistence and waitress #2 at the bar who actually saved the night for us.