Address: 3597 Mt Diablo Blvd, Lafayette, CA 94549, USA
Phone Number: (925) 310-4529
Reviews for Philz Coffee
Rachel Sa-onoy
Aug, 31 2019 8:52 PM
5 / 5
I love this place, parking could get tricky, but be patient, you’ll find one. This Philz is probably my favorite in all of the Bay Area, there’s decent working space, never crowded, no pretentious unlike some Philz locations. I love the lightness and airiness of the location.
Jason Ramey
Feb, 28 2019 4:54 PM
5 / 5
Amazing little coffee shop!!! I stumbled upon this quaint little place on a random drive through Lafayette. I was looking for a Starbucks but found Philz instead. The staff was amazingly friendly and taught me their process of making single serve coffee. The coffee is out-of-this-world amazing!!! Ground, brewed and served all in one fresh cup. I also tried the single slice PB and J. *drool* fresh and lightly toasted....perfect. The staff was incredibly helpful and SUPER friendly. Every single one of the staff smiled and either greeted me or helped me. Definitely a place to come back to!!!
LibPsych .
Jun, 30 2020 8:32 PM
2 / 5
While I like Philz, and often praise their management and history, I had a bad experience today with their customer service. The cashier worker (female, mid 20s, looks Caucasian, was on the morning shift on Sunday 6/7) had a horrible idea of what is customer service. She was really irritable and snappy, talking loud and fast for no reason. Before I even ordered, she rudely interrupted to announce that I had to wait for 10 minutes because I didn’t use their app to preorder. There was no respect or actual service, as if she was the one paying me. It is just awful that the service industry has been diluted by workers who are not trained in any course on hospitality or customer management. I have been around the world and this is a peculiar phenomenon to our economy. College undergrads with no experience overtaking the real laborers of the service industry and acting rudely and arrogantly. The initial theory behind this was the savings accrued by management would be passed on to the customer but not when the coffee cup is 180% more expensive than competitors, it is then expected that trained workers would be hired. Management, ideally, should rebuke such behavior and remind their workers that they have to take their service tasks seriously, and that the customers are neither their friends nor foes, they are...customers. Otherwise, I really like some of the coffee at Phil’s and the place here on Diablo is generally friendly, where pre-covid it was a nice social spot. Overall, the place is a great addition to the local business community, but needs to hire better workers. Which is why it amounted to a 2 star-rating.
David M Gordon
Apr, 30 2019 8:27 AM
5 / 5
Philz Coffee is a great stop for a good, strong cup of coffee and hearty, wholesome snacks. This location, in Downtown Lafayette, is conveniently located, spacious, and well-lit. Great staff to help with the selections. I had a delicious half-caff Americano, which features perfectly roasted Somalian coffee beans. YUM!
Steven B
Feb, 29 2020 8:56 PM
3 / 5
Good coffee but what's up with soul crushing approach to the rope queue? No one in there and I was directed to the rope queue. Like being in 1984... Didn't enjoy.

Rate us and Write a Review

Your Rating for this listing


Your review is recommended to be at least 140 characters long

Show all timings
  • Monday06:30 AM - 04:00 PM
  • Tuesday06:30 AM - 04:00 PM
  • Wednesday06:30 AM - 04:00 PM
  • Thursday06:30 AM - 04:00 PM
  • Friday06:30 AM - 04:00 PM
  • Saturday06:30 AM - 04:00 PM
  • Sunday06:30 AM - 04:00 PM
building Own or work here? Claim Now! Claim Now!

Claim This Listing

Hide This Bar