I am a daily bicycle commuter. You might see me going up and down Detroit/Cincinnati in any weather condition. My poor Surley really takes a beating.
To this end, ever since I moved (~2 years ago) Phat Tire has been my go-to for any bike related upkeep/repair/replacement. I like that they are physically downtown - I can sneak away from work quite conveniently.
Staff is very approachable, quite knowledgeable, and my bike always looks great after a cleaning and tuneup.