Share your views on this on Twitter…
As a small business owner offering delivery, I know from personal experience that Grubhub, Postmates and Uber Eats during normal times are absolutely essential to the business. We used Uber eats and GrubHub primarily, and although we lose 20 to 30% on all of the orders, it helped quite a bit by raising our income and reaching more customers within a 10 mile radius. But now, during the coronavirus it’s a little bit different because many small businesses and restaurants are barely staying open and we now depend on their services more than ever to deliver to our customers safely. Not all of our customers cannot just come by and pick up.
We started a Twitter Hashtag #Pausefees to gather comments and signatures supporting this idea of lower fees, whatever we can do to keep small businesses afloat over the next 2 to 3 months could be the difference between them closing all together or staying in business until the Coronavirus is under control. We want to know what the general public thinks about Grubhub, Postmates and Uber Eats giving small business and restaurants a chance. By gathering enough comments and signatures we will begin to petition many of these companies to help us at least lower these fees during the coronavirus.
Michelle Basch writes
A Maryland chef is urging customers to call restaurants instead of using delivery apps that take a commission while local businesses struggle during the coronavirus outbreak. “Delete every food delivery app that you have on your phone whether it’s Uber Eats, Postmates, Grubhub, whatever it is, they’re killing restaurants,” said chef Ashish Alfred, owner of Duck Duck Goose and George’s Chophouse in Bethesda and Duck Duck Goose in Baltimore. He said those services take a commission of about 30%, so he’s asking people to order directly from restaurants.
“This is a huge way that you can help restaurants out right now. The tip goes directly to the restaurant. All of the money goes directly to the restaurant,” Alfred said.
Alfred posted his call for customers to delete their food delivery apps on Instagram, asking people to call restaurants directly instead.
“As the owner, restaurants are suffering. We’re all really, really struggling to stay afloat,” Alfred said.
“Every time you call Uber Eats or Postmates or whatever it is, they’re hitting the restaurants that are already hurting for 30%. We’ve all reached out and asked them to lower their commissions; they’ve all said no.”
Michelle Basch | @MBaschWTOP
Any one of these companies stepping forward and helping the smaller restaurants will get my business exclusively. Why? Because they’re willing to extend their resources and help us. Share your opinion, tell us what you think and let’s try to save restaurants all over the country, that 30% could go a long way.