Your online reputation is everything, reviews from your customers can be posted at several locations throughout the Internet on websites such as Google, Yelp and Score Client. For a small business, this may seem to be a daunting task to manage so many different websites, combing the pages for negative reviews, and yes we do believe that it is entirely necessary to consistently manage your online reputation on an ongoing basis. Many larger companies have entire teams that handle the management of their reviews online, comments from customers, even good reviews being responded to by their team. As a small business, you too should have such a team! Excellent customer service goes well beyond in-store attention. For some business owners, it’s difficult to manage all of these different websites. What to do?
Let the Rating Bee reputation service team manage your online reputation by monitoring Google, Yelp and Rating Bee for reviews. If in the event there is a customer service issue and a customer requests a resolution, we handle that resolution to its completion for you, and you focus on your business and we handle those reviews. In addition, beyond negative reviews, we handle customer service questions, good reviews and general information all for you online using a private message board allowing both the Rating Bee team and you, total transparency so you can follow and track requests allowing you to interject whenever needed.
Online reputation management guarantees not just that your customers will be responded to for both positive and negative reviews, but the hidden benefits also include an improvement in your Google trust rank (as shared by Brian Dean at Backlinko). So, as your online reputation grows, and the more credible your business, the better SEO your website will achieve. Search engine optimization now goes well beyond just keyboards on the page. Your online reputation and credibility are now factors calculated within the Google search algorithm to ensure the very best businesses are displayed on google search results. Online reputation management is an essential part of any marketing strategy for small to medium businesses. We make it affordable with packages starting at $80 monthly for small businesses and $500 monthly for medium to large businesses. And if you’re an organization or looking for a corporate account, contact us here and we will build a customized solution for you.
Get started now at Rating Bee to begin protecting your reviews online.